Success Stories

The Housing Council at PathStone serves thousands of households each year, helping to keep homeowners in the property they love, supporting first-time homebuyers in achieving their dreams, and assisting landlords with comprehensive services.

 
 

Inez Burns Kettles

ROCHESTER, NY

Inez Burns Kettles has been in her home near the Rochester public market since 1994, where she raised her children, ran a daycare center, and continues to throw neighborhood gatherings in the community garden she maintains next to her lot. A combination of factors, including her oldest child’s sickle cell anemia and her own medical issues, led Inez to fall behind on mortgage payments. Despite attempts to rectify her account becoming delinquent, the bank refused to accept payments.

With The Housing Council at PathStone by her side, Inez was able to navigate the process with the bank, receive loan modifications, and avoid foreclosure. The Housing Council took weight off her shoulders and empowered her to stay in her beloved home, where friends and neighbors still regularly gather.


Carolyn Carol

ROCHESTER, NY

Carolyn Carol dreamed of owning a home and giving her children a stable, beautiful place to live. In the midst of a divorce, she encountered multiple challenges on her path to homeownership, including a discrepancy during her credit check that stalled her plans. When the bank denied her pre-approval for a loan, she felt like giving up on her dream.

The Housing Council at PathStone provided support and encouragement through every step of the process, urging Carolyn to keep fighting her case — and she won. She closed on her first home — her “mini mansion,” as she puts it — in Rochester in the summer of 2018. Carolyn feels blessed everyday to have a place to call her own.


Robert McCauley

WEBSTER, NY

Robert McCauley was a successful builder in the Rochester community. He built his family’s home in Webster, creating a workshop in the garage, handcrafting furniture and a drop-down movie projector, and adding on a suite for his daughter and her children. When severe heart problems took Bob out of work and piled on hospital bills, he fell behind on mortgage payments and came close to losing the home he worked so hard to build.

With the help of The Housing Council at PathStone, Bob and his wife, Deb, were able to secure a loan modification, which reduced his interest rate and made mortgage payments affordable. Today, Bob continues to take on home improvement projects and enjoys having his family close by.