Foreclosure Prevention

Don't lose your home to Foreclosure.  We've assisted 8000 families in the last 8 years.  Click to learn more.

First-Time Homebuyers

Dream of owning your own home?  Is your credit or lack of savings holding you back?  Not sure how to start the process?
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Prevent Discrimination

Housing discrimination based on race, color, national origin, religion, sex, family status, or disability is illegal by federal law.  Help stamp out housing discrimination.
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Operating Rental Property

Between repair, maintenance, regulations and record-keeping, operating a successful rental property can seem like an impossibility.  We can help!  Click for more information.



advocates for homeless demand to see brooks-d&c article-september 12, 2014Sep 16, 2014

Advocates seeking to assist the homeless population recently locked out of the Civic Center Garage protested outside Monroe County Executive Maggie Brooks' office on Friday, claiming they have been shut out by county officials.  Click to read more...

sister grace, protesters seek more help for homelessSep 15, 2014

About 20 protesters gathered Friday morning outside the Monroe County Office Building to press local officials to do more to help the homeless. The demonstrators, organized by Sister Grace Miller of the House of Mercy, said the event was prompted by last week's decision to restrict nighttime access to the Civic Center garage, which has served as a de facto place to sleep for homeless people who can't or won't find beds at shelters. The protests began last week, but this was the first at the county building on Main Street.  Click to read more...

important notice ebt cardsSep 09, 2014

There will be a period of time on Sunday, September 21, 2014, when your Electronic Benefits Transaction (EBT) card will not work for cash or food purchases, or to withdraw cash. This EBT downtime will begin around 12am on Sunday, September 21, 2014, and could last until 5pm that day.  Click to read more...

a.g. schneiderman sues long island & florida companies for defrauding homeowners in mortgage rescue 27,2014Sep 02, 2014

Court Issues Restraining Order Against Firms As Lawsuit Seeks Restitution For Consumers  Click to read more...

canandaigua to hold homeless forum-d&c article-august 21, 2014Aug 28, 2014

Community members fighting homelessness in Canandaigua will hold their fifth "Nowhere to Go" community forum Thursday to discuss the progress of ongoing projects involving multiple local agencies.  Click to read more...

they asked homeless people to write down a fact about themselves...lifebuzz videoAug 22, 2014

Rethink Homelessness asked homeless people on the streets of Orlando, Florida, to write down a fact about themselves that other people would not know just by walking past them.  Click to read more...

Calendar of Upcoming Events

  • FREE Home Energy Efficiency Seminar-PathStone-September 20142014 Sep, 2308:21PathStone Corporation will host two (2) FREE Home Energy Efficiency Workshops on Tuesday, September 9, 2014 at 5:30PM and September 23, 2014 at 5:30pm at 404 East Avenue, Rochester, New York 14607 (Accessible from Prince Street). PathStone's Energy Services staff will discuss NYSERDA energy programs and available grants/incentives. Refreshments will be provided and registration is required. For more information or to register, please call 585-442-2030 Ext. 204, email or visit Please bring a copy of your energy bill (with account number) for application assistance. Attendees will receive a complimentary compact fluorescent light bulb (CFL) with your completed Home Performance with ENERGY STAR application.Click for more details
    Begins: 09/23/14 5:30pm
    Ends: 09/23/14 9:30pm
  • Landlords: Don't miss out on our next Operating Rental Property Workshop!2014 Sep, 2708:21Sign up now! Space is limited. 585-546-3700.Click for more details
    Begins: 09/27/14 10:00am
    Ends: 09/27/14 5:00pm
  • Operating Rental Property Workshop-East Rochester-September 20142014 Sep, 2708:21The next Operating Rental Property Class is Saturday, September 27, 2014 from 10:00AM-5:00PM in East Rochester at the East Rochester United Methodist Church, 357 Fairport Road, East Rochester, New York 14445. The cost per person is $45.00 which includes handouts. Please call 585-546-3700 to register today! Spots are limited!Click for more details
    Begins: 09/27/14 10:00am
    Ends: 09/27/14 5:00pm

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Your Service Inspires Our Service: The Veterans of the VOC of WNY
Jacob Puff has held many roles in his time with the Veterans One-stop Center of WNY. Initially, Jacob was a client seeking supportive services while finishing his degree at Buffalo State. He had been volunteering at the VA's Psychosocial Rehabilitation Center when some of the Veterans started mentioning a Veterans One-stop Center, and Jacob's interest was piqued. "When I was looking to use my benefits, I was bounced all over, so the idea of being able to get all your services in one location was appealing," Jacob explains. It quickly became clear to Jacob that what he most needed from the VOC of WNY was an internship to complete his Sociology degree. He'd been looking for a site that he felt passionate about, and the VOC of WNY fit the bill. For the fall semester in 2013, Jacob worked on a thesis concerning the One-stop model and how it could impact Veterans, drawing on both his own experience and the experience of other clients who volunteered to share their perceptions. When the semester long internship ended, Jacob continued to volunteer, assisting Veterans in the computer lab with everything from setting up email addresses to searching for jobs and apartments, to working with PathStone Corporation's SSVF program located at the VOC of WNY dealing with rural outreach. SSVF (or Supportive Services for Veteran Families) is a government grant funded program that helps Veterans who are homeless and at-risk of experiencing homelessness establish or maintain stable housing. PathStone's WNY grant focused on assisting Veteran families in rural Erie and Niagara counties, and it became clear Jacob had a knack for the work. When the case manager for the program was called up for military service, he recommended Jacob for the position, and he was hired shortly thereafter. Jacob comes from a strong military background. His father, along with his grandfather and his uncles, all served in the USMC, while his grandmother was a WAVE in the US Navy. His maternal grandfather served in the US Air Force, and when Jacob graduated from high school he decided to follow the family tradition and enlist, eventually deciding on the Air Force. In 2003, Jacob completed basic training at Lackland Air Force Base, and went on to complete additional training in Mississippi and Texas to become an Avionics Attack Control Systems Specialist. His first duty station was at RAF Lakenheath in England, though he spent much of the three years he was stationed there on temporary duty across North America, Europe, and the Middle East, including Qatar, Spain, Italy, North Carolina, Massachusetts, and Canada. In 2007, while stationed at Seymour Johnson AFB, he deployed to Afghanistan in support of Operation Enduring Freedom. In 2009, Jacob decided to separate from the military, move back to WNY, and utilize his post-9/11 GI Bill Benefits to attend college. After receiving his A.A. in Human Services from Erie Community College, Jacob went on to complete his BS in Sociology at Buffalo State, where he graduated summa cum laude. Synergy is key to Jacob's success as a rural case manager. Jacob views his relationship with his Veteran clients as collaborative. "We're part of a team," he clarifies. "People who have been in the military understand that team mindset...that you need to work together to find success." And there can be many members of that team--from the Veteran and his or her family members and the case manager to landlords, onsite service providers, community providers, and VA staff. The case manager's role in this partnership, Jacob believes, is to "empower the Veteran with the tools they need to become successful in their life." This attitude, combined with his overall approachability and dedication to serve, have already helped make Jacob successful in his new position. We are excited to have Jacob as part of the Veterans One-stop Center of WNY team, and hope that if you or someone you know can benefit from his services; you will reach out to him either via phone (716-785-5480 / 716-898-0110) or email (
Our new tagline, "Your Service Inspires Our Service", speaks to the very essence of the VOC of WNY. The service of the Veterans and their family members who come into our Center is what inspired the founding of the Center, and what continues to inform our level of care on a day-to-day basis. This Center is your Center, whether you served in the military or as a member of a military family, and these are the faces, people, and stories that inspire and allow our service.

Homeless people each share one thing about themselves that will surprise you
For a simple but profound project, Rethink Homelessness invited several of Orlando's homeless residents to tell the rest of us one fact from their lives that, if we walked past them, we would never expect. As you can imagine, the results are poignantly...

Timeline Photos
We want to give @[123742930972221:274:The Housing Council] $5000 and need your help! You have 30 Days to click LIKE on this photo! We will give $1 for every "LIKE" this photo gets, up to $5000. The Housing Council is one of New York State's largest HUD-approved comprehensive housing counseling agencies. (It is) A not-for-profit corporation founded in 1971, in Rochester, New York, The Housing Council provides landlord education, foreclosure prevention, pre-purchase counseling, emergency housing services and fair housing education. The (Housing) Council provides property management tools and strategies to landlords( in order) to enhance their business skills and familiarize them with their rights and responsibilities. The Housing Council served over 8,000 households throughout the region in 2010.