About The Housing Council at PathStone

The Housing Council is one of New York State’s largest HUD-approved comprehensive housing counseling agencies. (It is) A not-for-profit corporation founded in 1971, in Rochester, New York, The Housing Council provides landlord education, foreclosure prevention, pre-purchase counseling, and fair housing education. The (Housing) Council provides property management tools and strategies to landlords( in order) to enhance their business skills and familiarize them with their rights and responsibilities.

The Housing Council served over 10,000 households throughout the region in 2014.

When accessing our services if you need assistance due to a language barrier, mobility impairments, visual or hearing impairments or other disabilities please let us know in advance so we can provide the necessary accommodations.

The Housing Council at PathStone
75 College Ave, 4th Floor
Rochester, New York 14607

For direction to our offices please click here.

Take a moment to check the new PathStone and Sojourner Home websites. 



Free Information for Tenants

Having the right information can make all the difference when making a housing choice and The Housing Council offers many publications that can answer your questions and help you be a wiser consumer.  You may come by our office to pick up a copy of any of our free publications, Monday through Friday from 8:30 a.m. to 4:30 p.m.

To find out how to get a Free copy of your credit file disclosure (credit report) click here.


The Housing Council does not inspect rental properties listed in our Rental Registry.  It is recommended that you inspect the rental property prior to any agreement to rent it.  In addition, contact the Neighborhood Service Center and ask if there are any open violations to the rental property in question.  This is particularly important if you are a DHS or Section 8 recipient.

Free Publications For Tenants

Please be patient it may take up to 1 minute to download. Forms Require Adobe Acrobat Reader. Acrobat Reader is free. To get it, click here.

When accessing our services if you need assistance due to a language barrier, mobility impairments, visual or hearing impairments or other disabilities please let us know in advance so we can provide the necessary accommodations.

Predatory Lending

The Foreclosure Prevention Department screens all clients for possible mortgage abuse and predatory lending. Many homeowners are victims of loan fraud and we are committed to helping individuals avoid these scams. We will also make referrals to the appropriate legal agencies for further review and assistance. If you think you may be the victim of a predatory loan call The Housing Council at PathStone at 546-3700.

When accessing our services if you need assistance due to a language barrier, mobility impairments, visual or hearing impairments or other disabilities please let us know in advance so we can provide the necessary accommodations.


Home Owner Repair Grants Information

List of agencies that provide Home Owner Repair Grants/Loans:    

1.   NEAD North East Area Development, Inc

  • Emergency Assistance Repair Program (EARP)
  • Offers up to $250 – $3500 depending on the nature of the repair
  • Call (585) 482-7320 for more information

2.   SEAC (South East Area Coalition, Inc)

  • Need to own home for a minimum of two years
  • County and city taxes must be paid to date
  • Call (585) 244-7405 for more information

3.   Group 14621

  • Provides Home Owner repair grants to residents in the 14621 region
  • Call  (585) 266-4693 for more information

4.   SWPC (South Wedge Planning Committee)

  • Emergency assistance repair grants available to residents located in the South West portion of the city.
  • Homeowners must have lived in the house for at least 3 years
  • Homeowner did not receive a home repair grant from the city in the past 10 years.
  • Call (585) 256-1740 for more information

5.   Marketview Heights Association

  • Owner Occupied Rehabilitation Program
  • Assistance available for single-family owner occupied households located in the Marketview Heights section of the city.
  • Eligibility is based on the household size and income
  • Call (585) 423-1540 for more information

6.   Accessibility grants

  • CP Rochester, call (585) 334-6000 ext 1225
  • Independent Living,, call (585) 442-6470

7.   Monroe County Home Improvement Program

  • Homeowners must live in the suburban towns and villages
  • Contact the community development office for more information, (585) 753-2000

8.    PathStone Weatherization Assistance Program

  • Assists income-eligible families and individuals by reducing heating/cooling costs and improving the safety of homes or rented property
  • Outside of Rochester City limits in Monroe County
  • Homeowners at or below 60% of area median income.
  • Call (585) 442-2030 for more information

9.   Home Rochester

  • Eligibility: First time buyers at or below 80% of the area median income
  • Rehabilitation of dilapidated single family homes in the City of Rochester
  • Call (585) 428-6888 for more information

10. City of Rochester

For more information about City Grants click here.

11. Community Development Corporation

Available Property Rehabilitation Services:

  • Owner Representation
  • Scope of Work Reports and Inspections
  • Escrow of Project Funds
  • Construction Management
  • Project Warranty
    Call (585) 254-8090 or click here for more information.

NeighborWorks® Home improvement loans

  • Low interest rates
  • Available throughout Greater Rochester
  • Grants available for single-family homes
  • Call (585) 325-4170 for more details

Monroe County Home Improvement Loans

  • Grants and low interest loans
  • Suburban Monroe County residents only
  • Must have owned home at least one full year
  • Call (585) 753-2000 for more information

Town of Greece

  • Limited home repair grants
  • Call (585) 723-2384 or (585) 723-2381 for details

Town of Irondequoit

  • Limited home repair grants
  • Call (585) 336-6021 for details

Rural Development

  • Low interest loans for low-income families in rural areas. (5 counties)
  • Call (585) 343-0442, Ext. 2200.

Action for a Better Community

  • Weatherization and insulation grants
  • Call (585) 442-4160.

If you have any questions call our Housing Hotline at 585-546-3700 or e-mail your question to us at thc@pathstone.org

Foreclosure Prevention

What Can You Do if You Find Yourself Falling Behind in Your Mortgage Payments?

The goal of The Housing Council is to help homeowners avoid foreclosure.

If you already have an appointment or would like to make an appointment, download the Foreclosure Prevention Intake form and call our intake specialist at 546-3700 ext 3036.

Who we serve

We serve borrowers of owner-occupied 1-4 unit homes in NYS who are at risk of losing their homes to foreclosure.  Our service is free and confidential to anyone. There are no income guidelines.

What we do

  • We assess each client’s individual situation during a face to face or phone appointment.
  • Gathering necessary information to determine what options will best suit each individual.
  • We will handle all aspects of the loss mitigation process, acting as an advocate between the client and the lender/servicer.  Your counselor will be able to answer your questions about loss mitigation options (workouts with lender/servicer) and the foreclosure process. We are determined to obtain the best resolution for our clients.

What to expect during your foreclosure prevention appointment

1.   To get started you can call us at 585-546-3700 x 3036 or toll free at 866-669-1688. The intake specialist will set up an appointment for you to meet with a Foreclosure Prevention Counselor.  At that time, the intake specialist will send you a confirmation and a list of items you should bring to your appointment.  Note. If you prefer a phone appointment, the paperwork would need to be sent to us before we can schedule an appointment. Foreclosure Prevention Application

2.    During the appointment your counselor will discuss your situation with you including:

  • What caused (is causing) your hardship
  • We will help develop a budget to determine the best resolution (it will be helpful to know your monthly expenses before you meet with your counselor)
  • We may make suggestions of ways to increase income/decrease expenses.
  • We will explain the New York State Foreclosure Process and explain the varying workout options to stay in your home or transition out.

3.    At the end of the appointment the counselor will give you a client action plan.  This plan summarizes your situation, states the course of action, and provides some strategies for you.

4.    After the 3rd party authorization is set up with lender/servicer, your counselor will contact your lender/servicer to discuss your situation and options. If applicable, you and your counselor will gather the necessary documents to submit to your lender/servicer. The counselor will assist in submitting the application; they will also follow up on the status of your application until a plan has been set up.  Please keep in mind that the process of review can be long (60-90 days on average).

5.    Your counselor will continue to keep you updated on the progress of your application. Your file will remain open with your counselor through the entire process. And they will be able to answer ANY questions you have during this process.

Facts about foreclosure

In New York State Foreclosure is a lengthy legal process. A lender can start foreclosure when a loan is 4 payments past due. Timeframe varies greatly from case to case. Typically the foreclosure process is at least 1 year. The lender/servicer is willing to work with borroers to avoid foreclosure at ANY TIME during this long legal process.

Facts about our agency

The Housing Council’s Foreclosure Prevention Department has been servicing our community for more than 20 years. In 2016, our department met with 531 at-risk homeowners. Statistics show that 95% were able to avoid foreclosure and still own their home or sold to someone else instead of being foreclosed on. In 2017, the Foreclosure Prevention Department has met with 565 households.

When accessing our services if you need assistance due to a language barrier, mobility impairments, visual or hearing impairments or other disabilities please let us know in advance so we can provide the necessary accommodations.

Advertise Your Units

Last year over 25,000 tenants made use of this registry. The Rental Registry, which is published twice weekly, is a proven medium in which to advertise your vacant units. The Department of Social Services and numerous other local agencies in the City of Rochester and Monroe County also use it to assist individuals who need housing. The Rental Registry is made available online to help tenants and agencies find available units.

The following options reflect the current fees for listing available units in The Housing Council’s Rental Registry:

  • Option #1 – Single listing for $20
  • Option #2 – 4 listings for $50
  • Option #3 – 10 listings for $100

All listings will run for 45 days.

Checks can be made out to The Housing Council and mailed to or dropped off at our office:

The Housing Council
75 College Ave., Suite 412
Rochester, NY 14607

Please do not mail cash – we are not responsible for payments lost in the mail.



Prevent Housing Discrimination

Federal, state and local Fair Housing laws define the following protected classes:  Race or color; National Origin; Religion; Sex; Familial Status; Marital Status; Disability; Age; Sexual Orientation; Military Status; victims of domestic or dating violence.

Prohibited Actions by Housing Providers

Federal, state and local fair housing laws PROHIBIT the following actions by landlords, property managers, maintenance staff, real estate agents and insurance companies involved in the sale or rental of housing when those actions are based on a person’s membership in a protected class:

  • Refusal to rent or sell a house or apartment
  • Denial that a house or apartment is available when it is
  • Setting different conditions or privileges for sale or rental of real property
  • Providing different services or facilities
  • Advertising or making any statement that indicates a preference based on race, color, national origin, religion, or other protected class

Contact us to learn more about special protections for individuals with a disability and active members of the U. S. military.

Fair Housing Information
Fair Housing Information (Spanish)

Click to download a copy of the Monroe County 2005 Executive Summary of Analysis of Impediment Report (733.31 Kb)

When accessing our services if you need assistance due to a language barrier, mobility impairments, visual or hearing impairments or other disabilities please let us know in advance so we can provide the necessary accommodations.

Lead Information for Landlords

Thank you for your interest in the City of Rochester Lead Hazard Control Program. The Lead Grant Program is fully subscribed at this time. Sign up for The Housing Council e-newsletter and you will receive notice if the city has secured additional Lead Hazard Control funding or please check back with us in January 2012.

Download the new EPA Lead Pamphlet and Disclosure Form for contractors and landlords that will be performing repairs, renovations or remodeling in housing units built before 1978.

Effective Date: December 22, 2008.

  • EPA Renovate Right PDF – English
  • EPA Renovate Right PDF – Spanish

After April 2010, new federal laws require contractors to become EPA Lead Certified Renovators. The new Lead Renovation, Repair and Painting rule (LRRP) affects anyone who is paid to perform work that disturbs paint in housing and child-occupied facilities built before 1978.  This would include: residential rental property owners/managers, general contractors, maintenance personnel and trade contractors, including: HVAC, painters, plumbers, carpenters and electricians.

Call us at 546-3700 if you are interested in additional lead training.

Forms for Landlords

Increase your business skills now!  You can purchase Housing Council publications by calling 585-546-3700.

Publications for Purchase

  • Operating Rental Property — $55.00
  • Landlord’s Guide to Eviction — $22.00
  • Eviction forms, set of 3 — $14.00
  • Each additional form — $4.00
  • Judgment form — $4.00

Call The Housing Council, 585-546-3700.
Have your credit or debit card ready.
No refunds.  Prices subject to change without notice.

Scroll down for FREE downloadable publications

(New or Updated documents highlighted in red)

Operating Rental Property Classes

Are you a landlord or thinking of buying rental property? Have the right information. Get all the information you need to be successful in our Operating Rental Property classes.

Topics Covered

  • Overview of Habitability Regulations
  • Repair & Maintenance
  • Overview of Lead Paint Regulations
  • Screening & Selection of Tenants
  • Fair Housing Laws
  • Lease & Security Deposit
  • Basic Record  & Bookkeeping
  • Overview of Eviction Process

You Will Learn:

  • How to streamline your record keeping
  • How to avoid Fair Housing pitfalls
  • How to effectively screen tenants
  • How to evict a problem tenant

And that’s just the beginning.  Whether you’re a city landlord or your investment property is located in suburban Monroe County, you’ll get the tools you need. The Housing Council is accredited by the National Center for Healthy Housing (NCHH) as a training provider of the EPA Lead Renovator initial and refresher course.





Operating Rental Property

December 15, 2018
Webster Park & Recreation
1350 Chiyoda Dr. Room 219
Webster, NY 14580

10:00AM to 4:00PM

$55.00 per person
Includes handouts

Operating Rental Property

January 14 & 15, 2019
The Housing Council at PathStone
75 College College Ave
Rochester, NY 14607

5:30PM to 8:30PM
(Two consecutive nights)

$55.00 per person
Includes handouts

Operating Rental Property

February 9, 2019

10:00AM to 4:00PM

$55.00 per person
Includes handouts

Call to register today at 546-3700.